Contact us
Notice: 01/02/2025
If you did not receive your Login Password after creating an account, please email hemeoncquestion@gmail.com to resolve the issue quickly.
Sorry for the inconvenience. We recently changed the mailing system, and updating the server is taking time.
NOTICE:
Dear Subscribers,
We hope this message finds you well. We are committed to providing you with the highest quality of questions and continuously improving your experience on our platform. To ensure that we can keep up with the rising costs of server maintenance, software updates, and other technical necessities, we find it necessary to adjust our subscription prices.
Starting August 1, 2024, our subscription prices will be increased. This adjustment reflects our increased operational costs and our commitment to maintaining the superior service you've come to expect.
The new Price Structure would be as follows:
Individual:
6 months: $65.00
1 year: $ 90.00
2 year: $105.00
3 year: $ 125.00
6 months renewal/extension: $30.00
Group:
15% off for Group subscription (5 or more).
1 year : $76.50
2 year: $89.25
3 year: $106.25
We understand that price changes can be challenging, but we assure you that this decision is made to sustain the quality and reliability of our services.
We appreciate your understanding and continued support.
For any questions or further information, please get in touch with our support team.
Thank you for being a valued part of our community.
Update: 11/08/2024
All Topics have been edited and updated recently.
Re: Privacy Policy.
We Do not collect any other personal data (except for Name, Email and Affiliated Insitution's Name), usage data or any sort of other data from the users or share with any third party application.
Only Personal Data is saved during the registration process: First Name, Last Name, Email ID, and Affiliated Institution's Name. Your subscription is via Stripe, and we do not store any financial data.
We may use your Personal data such as an email to contact you regarding the susbcription, no other communication would be made.
If you have any questions about Privacy Policy, Please send us an email hemeoncquestion@gmail.com or use our contact us feature below.
Self-Troubleshooting Tips:
ISSUE LIKE PASSWORD NOT RECOGNIZING MIGHT BE DUE TO THE BROWSER CACHE.
Here are some steps you need to follow to clear your cache data:
1. Clear browser cache, history, cookies using a program like Ccleaner (windows), CleanmyMac(Mac OS)
2. Restart the computer and router. If it's still not working then go to the next step.
3. You might also need to Flush the DNS
The attached link will guide you through.
Here is another useful read which will guide how to clear cache from the Internet
https://my.kualo.com/knowledgebase/?kbcat=0&article=28
It might take a few hours to clean all the cache from your network.
Let us know if you need any help.
For Technical Support, Invoice, and Billing questions, Please send an email to hemeoncquestion@gmail.com and our support team will respond within 1 Business day.
For questions regarding subscriptions, including Group Rates, please email Dr. Bishal Bhandari (thebishalbhandari@gmail.com), typical response time is 2-3 Business days.
Thank You